Privacy Policy

1. Controller

The controller responsible for data processing on this website is:

Wenke Kälte | Klima | Beratung
Sascha Wenke
An der Alexanderheide 3
26215 Wiefelstede
Germany
Phone: +49 441-92207053
Email: info@wenke-kaelte.de

2. General information

We take the protection of your personal data very seriously. Personal data on this website is processed only to the extent necessary and handled in accordance with applicable data protection regulations, in particular the GDPR.

3. Hosting

This website is operated under the “Hosting for WordPress” service provided by united-domains. In this context, the hosting provider processes personal data on our behalf (e.g. IP addresses in server log files) in order to ensure the secure operation of the website.

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in secure, stable operation). A data processing agreement (DPA) is in place where required.

4. Server log files

When you visit this website, the server automatically collects and stores information in so-called server log files (e.g. IP address, date/time, page accessed, referrer URL, browser/OS). This data is technically necessary to provide the website, ensure its stability and detect misuse.

Legal basis: Art. 6(1)(f) GDPR.

5. Contact by email or phone

If you contact us by email or phone, the information you provide will be processed in order to handle your enquiry.

Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures/contract) or Art. 6(1)(f) GDPR (general enquiries). Retention period: until the enquiry has been fully processed, then in accordance with statutory retention obligations or as long as necessary.

6. Contact form

If you send us enquiries via the contact form, the information you provide in the form, including the contact details you enter, will be processed for the purpose of handling your enquiry and any follow-up questions.

Legal basis: Art. 6(1)(b) GDPR (initiation/performance of a contract) or Art. 6(1)(f) GDPR. Note: Depending on configuration, form submissions may also be delivered by email and/or stored in the WordPress system.

Optional (only if used): Spam protection (e.g. reCAPTCHA/anti-spam). If an external spam protection service is active, your IP address and other technical data may be transmitted to the respective provider. In that case, the specific service must be named here.

7. Cookies

This website may use technically necessary cookies (e.g. for security or form functions). Cookies that are not technically necessary (e.g. marketing/tracking) are only set with your consent.

Legal basis:
– technically necessary: Art. 6(1)(f) GDPR
– optional/tracking: Art. 6(1)(a) GDPR (consent)

8. SSL/TLS encryption

This website uses SSL/TLS encryption to protect data transmitted between your browser and our server.

9. Recipients / disclosure of data

Your data will only be shared with third parties where this is necessary for the performance of a contract, where a legal obligation exists, or where you have given your consent.

10. Retention period

We process and store personal data only for as long as is necessary for the respective purpose or as required by statutory retention obligations.

11. Your rights

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)

12. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR). The competent authority is generally the supervisory authority of your habitual place of residence or our place of business.

13. Last updated

Last updated: 24 February 2026